The failure of a machine entails always loss of time and costs, not speaking about the trouble involved. Our engineers have many years of experience in the field and assist you to either prevent trouble or to eliminate them quickly and purposefully. Since, besides the mechanics and the control, Kabelmat develops and services the software and consequently, the assistance of the development department is ensured in case of difficult problems.
Counseling / Hotline
In our service department we have a number of specialists who give advice in technical matters such as in the field of control, mechanics and process engineering.
Telediagnosis
The Kabelmat teleservice allows the service centre a direct connection with the control of your machine through a modem or internet resp.
This guarantees:
The reduction of response and non-productive times
Increase of and safety for your productivity
Lower service charges due to infrequent service visits on site
Minimum repair times due to optimally prepared service visits
A teleservice contract completes this service offer. Our customers confirm that due to this new technical facility, a maximum of system availability and process reliability is achieved.